Privacy policy

PRIVACY POLICY

Last Updated: February 20, 2026

Reboot-Bay ("Reboot-Bay", "we", "us", or "our") operates this website and online store. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our services (the "Services").

Our store is powered by Shopify, which enables us to provide the Services to you.

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy and the collection, use, and disclosure of your information as described herein.

If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to personal information.

1. Personal Information We Collect

When we refer to "personal information", we mean information that identifies or can reasonably be linked to an individual.

Depending on how you interact with the Services, we may collect the following categories of personal information:

Contact Information

• Name
• Billing address
• Shipping address
• Phone number
• Email address

Account Information

• Username
• Password
• Account preferences and settings

Payment Information

Payment details necessary to process purchases, including transaction confirmations and billing information. Payment data is processed securely through payment processors and is not stored directly by us.

Transaction Information

Information about purchases, returns, exchanges, and order history.

Communications

Information you submit when contacting us, including messages sent through our website forms.

Device Information

• IP address
• Browser type
• Operating system
• Device identifiers

Usage Information

Information regarding how you interact with the website, including pages visited, products viewed, items added to cart, and interaction with features of the Services.

2. How We Collect Personal Information

We collect personal information from the following sources:

Directly From You

When you create an account, place an order, submit forms, contact us through the website, or post reviews.

Automatically Through the Website

When you browse our website, certain technical data may be collected automatically through cookies and similar technologies.

From Service Providers

We may receive information from third-party providers that assist with payment processing, shipping and fulfillment, analytics, fraud prevention, and website functionality.

From Partners or Third Parties

We may receive information from advertising partners or analytics providers that help improve our Services.

3. How We Use Your Personal Information

Providing Our Services

We use personal information to process orders, fulfill purchases, manage accounts, provide customer support, and maintain transaction records.

Improving Our Services

Information helps us analyze customer interactions, improve website functionality, and enhance the shopping experience.

Marketing and Promotions

We may send promotional messages or updates regarding our products and services. You may opt out of promotional communications using the unsubscribe option included in such communications.

Fraud Prevention and Security

We use personal information to detect and prevent fraud, unauthorized activity, and other security risks.

Legal Compliance

We may process information to comply with applicable laws, respond to legal requests, and enforce our policies.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website usage.

Cookies may help us:

• Remember user preferences
• Maintain shopping cart contents
• Understand how visitors use the website
• Improve store functionality

You may disable cookies through your browser settings, although some features of the website may not function properly without them.

5. How We Share Personal Information

We may share personal information with trusted third parties when necessary to operate our Services.

Shopify

Our store is hosted by Shopify, which processes certain information necessary to operate the ecommerce platform.

Service Providers

Companies assisting with payment processing, shipping, logistics, analytics, fraud prevention, and website infrastructure.

Marketing and Business Partners

Partners that assist with advertising and marketing services.

Legal Requirements

We may disclose personal information when required by law or when necessary to protect our rights, investigate fraud, or comply with legal processes.

Business Transfers

If Reboot-Bay is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.

6. Relationship With Shopify

The Services are hosted by Shopify, which collects and processes certain personal information to operate and improve the platform.

Information submitted through the website may be transmitted to Shopify and other service providers involved in operating the store.

7. Third-Party Websites and Links

Our website may contain links to third-party websites. These sites operate independently and have their own privacy policies.

We are not responsible for the privacy practices or content of third-party websites.

8. Children's Information

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If a parent or guardian believes that a child has provided personal information, they may contact us through the Contact Us page on our website to request deletion.

9. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

10. Data Retention

We retain personal information only for as long as necessary to fulfill orders, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.

11. Your Privacy Rights

Depending on your location, you may have rights related to your personal information, including the right to request access, correction, deletion, or transfer of your data.

Requests regarding personal data may be submitted through the Contact Us page form available on the Reboot-Bay website.

12. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your place of residence where data protection laws may differ.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The updated policy will be posted on this page with a revised "Last Updated" date.

14. Contact

If you have questions regarding this Privacy Policy or your personal information, please submit your request through the Contact Us page form available on the Reboot-Bay website.